Employee feedback can help you refine your training processes to better prepare your employees for success at your business. Use our post training survey questions to gain actionable insights into the effectiveness of your training program.
Employee training is crucial for a successful business, and how you conduct your training will impact your employees’ ability to contribute to that success. To build effective training programs, you should constantly refine your training processes based on employee feedback.
You can use employee post-training surveys to gather feedback about what works in your training and what doesn’t. We’ve compiled a comprehensive list of post-training survey questions to help improve your employee surveys.
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What Is an Employee Post-Training Survey?
An employee post-training survey is a set of questions that help you gauge the effectiveness of your training process and provide you with ideas to improve your employee training.
The survey length should reflect the complexity of your training process; a simple pulse survey can suffice for a brief training session, whereas a full employee survey can help refine a lengthy training process.
How to design an effective training feedback survey
When choosing questions for your post-training survey, consider how your training is structured and include relevant questions about your training content.
For example, if the majority of your training materials are videos, ask questions about how effective your employees found the videos, or if there are alternatives to videos that they’d prefer.
The goal of your post-training survey is to refine your training process. Ask pointed questions about parts of your training you’re unsure about, make changes based on the feedback you receive, and compare feedback after you’ve made the changes.
80+ Post-Training Survey Question Examples
Your training process should inform what post-training survey questions you ask your employees. We’ve divided up our survey question examples into categories based on different aspects of the training process.
You can easily conduct employee surveys via email using ContactMonkey’s internal email plugin. From your Outlook or Gmail inbox, you can easily create a variety of surveys featuring different feedback options like yes/no, emoji reactions, thumbs up/down, scale of 0-10, and anonymous employee comments.
Additionally, you can organize and segment your employee sending lists to target the right employees with the right surveys using ContactMonkey’sHRIS integration.
For each category, we provided three different types of sample survey questions:
- binary (yes/no) questions,
- open-ended questions,
- and Likert scale questions. Pick and choose the questions that best apply to your training process for your post-training survey:
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Post-training survey questions about written course content
For larger companies who onboard hundreds or thousands of employees per year, training programs tend to have a large amount of written course content. Learn what written parts of your training program you can improve by asking your employees about it after they complete it.
Binary questions
Was the written portion of your training easy to understand and complete? [yes/no, thumbs up/down]
Did the written portion of your training answer questions you had prior to completing the training? [yes/no, thumbs up/down]
Do you prefer written training program materials compared to other training methods? [yes/no, thumbs up/down]
Would additional information help clarify the written portion of your training? [yes/no, thumbs up/down]
Open-ended questions
If you could improve one aspect of our written training content, what would it be? [anonymous employee comments]
The most valuable information I learned during the written portion of training was: [anonymous employee comments]
The most confusing part of the written portion of training was: [anonymous employee comments]
The one question I still have after completing the written portion of training is: [anonymous employee comments]
Likert scale questions
Rate how prepared you feel for your role after completing the written portion of your training: [emoji reactions or star rating]
Rate how intuitive the written portion of your training was: [emoji reactions or star rating]
Rate the helpfulness of the written portion of your training: [emoji reactions or star rating]
Overall, the written content in the training program helped prepare me to succeed at [company]: [emoji reactions or star rating]
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Post-training survey questions about visual course content
Employee training programs can feature visual content alongside their written content. Visual content can include instructional images, diagrams, videos, or even the formatting of written content.
Binary questions
The visual content of your employee training helped contextualize the written content: [yes/no, thumbs up/down]
I prefer visual content over written content: [yes/no, thumbs up/down]
I will refer to the visual training content in the future when I need clarification about a certain topic: [yes/no, thumbs up/down]
The visual content of your employee content was properly paced and didn’t take too long to complete: [yes/no, thumbs up/down]
Open-ended questions
If you could improve one aspect of our visual training content, what would it be? [anonymous employee comments]
If we could add one type of visual content to your training, what would it be? [anonymous employee comments]
How can we make our visual training content more accessible? [anonymous employee comments]
Are there parts of our written training that you feel would be better represented via visual content? [anonymous employee comments]
Likert scale questions
Rate your confidence at your role after completing the visual content of your training: [emoji reactions or star rating]
The visual content in my training helped fill in gaps within the written content: [emoji reactions or star rating]
The visual content in my training was easy to understand and complete: [emoji reactions or star rating]
The visual content was properly explained within the written content of your training: [emoji reactions or star rating]
Post-training survey questions about the content delivery
Whether your training is primarily written or visual, you want your training content to be delivered in a clear, concise manner. You may have terrific training resources, but if you present them to your employees in a haphazard manner, your employees won’t get their full benefit.
Use these questions to refine your content delivery practices to ensure your training content is presented in an easy-to-complete format.
Binary questions
The training program I completed was presented in an easy-to-follow format: [yes/no, thumbs up/down]
Written and visual training content was presented with adequate context: [yes/no, thumbs up/down]
The training material was easy to navigate, and I could easily revisit content if I needed to: [yes/no, thumbs up/down]
I could access the training program without any additional clarification: [yes/no, thumbs up/down]
Open-ended questions
If you could do one thing to improve how we present our training materials, what would it be? [anonymous employee comments]
The easiest part of the training process was: [anonymous employee comments]
The most difficult part of the training process was: [anonymous employee comments
What is your ideal training program method? E.g. online portal, in-person training, written materials, visual materials, etc. [anonymous employee comments]
Likert scale questions
I am confident in accessing training materials after being instructed how: [emoji reactions or star rating]
I can easily navigate to a specific lesson if I need a reminder about my training: [emoji reactions or star rating]
The visual and written materials had a consistent tone and I clearly knew when I was being asked a question: [emoji reactions or star rating]
There is a good balance between visual and written materials in the training program: [emoji reactions or star rating]
Post-training survey questions about the content structure
Questions about your training content’s structure are similar to those about the content delivery. While content delivery deals more with how you present your content to employees, your content structure has more to do with how the content performs its goal: training employees.
Binary questions
Did the order of training content make sense? [yes/no, thumbs up/down]
Did the training content build on itself? I.e. was new information properly introduced and explained before being referred to? [yes/no, thumbs up/down]
Was the learning curve too steep? [yes/no, thumbs up/down]
Did you find the training content relevant to what you were hired to do? [yes/no, thumbs up/down]
Open-ended questions
Were there any concepts that needed additional materials to fully understand? [anonymous employee comments]
If there was one thing you wish you had known before starting your training, it would be: [anonymous employee comments]
My favorite part of the training process was: [anonymous employee comments]
My least favorite part of the training process was: [anonymous employee comments]
Likert scale questions
I was able to complete my training without clarification: [emoji reactions or star rating]
I felt comfortable asking for clarification about training materials: [emoji reactions or star rating]
The training material made sense and was relevant to what I was hired to do: [emoji reactions or star rating]
I feel prepared to start at my position after completing my training: [emoji reactions or star rating]
Post-training survey questions about accessibility
This section is also closely related to deliverability, but specifically deals with the accessibility of your training programs. These questions let employers know if employees had accessibility issues during their training, and can provide ideas for how to improve these speedbumps.
Binary questions
Were you able to easily access our training program/portal? [yes/no, thumbs up/down]
Did you experience any accessibility issues during your training? [yes/no, thumbs up/down]
Did your manager provide any help to make your training more accessible? [yes/no, thumbs up/down]
Would you say that this training program adequately caters to those with accessibility issues? [yes/no, thumbs up/down]
Open-ended questions
Was there a particular aspect of our training program that needs to be more accessible? Visual or written content? [anonymous employee comments]
Have you completed training programs that were excellent examples of accessible training? What stood out to you about them? [anonymous employee comments]
During your training, did you feel comfortable mentioning an accessibility issue with your manager? [anonymous employee comments]
If you could change one thing about our training program to make it more accessible, what would it be? [anonymous employee comments]
Likert scale questions
Rate the accessibility of our training materials: [emoji reactions or star rating]
How easy was it to find accessible versions of our training materials? [emoji reactions or star rating]
My manager was sensitive to my accessibility needs and gave me the resources I needed to complete my training: [emoji reactions or star rating]
I am confident my employer will use my feedback to improve the accessibility of training materials: [emoji reactions or star rating]
Post-training survey questions about instructors
You can also gather feedback about those conducting your training programs. These questions can help your instructors be more sensitive to the needs of your new employees.
Binary questions
Did your instructor provide clear instructions for your training? [yes/no, thumbs up/down]
Did you ask for clarification from an instructor at any point during your training? [yes/no, thumbs up/down]
If you did ask a question, did your instructor provide you with a useful answer to your question(s)? [yes/no, thumbs up/down]
Did your instructor make it clear that you were able to ask them questions during the training process? [yes/no, thumbs up/down]
Open-ended questions
What feedback would you give to your instructor? [anonymous employee comments]
What is one thing you wish you knew about the training process before you started it? [anonymous employee comments]
What was the most confusing part of the training process? [anonymous employee comments]
What was one thing that your instructor did that helped you complete your training? [anonymous employee comments]
Likert scale questions
How well did your instructor explain the training material to you? [emoji reactions or star rating]
Did you feel comfortable asking questions to your instructor? [emoji reactions or star rating]
Did your instructor explain how the training will prepare you for your job responsibilities? [emoji reactions or star rating]
Did your instructor make sure you understood your training before moving onto the next section? [emoji reactions or star rating]
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Post-training survey questions about Learning Management System (LMS)
Finally, you can survey your recently-trained employees about the software you used to present your training materials. If you use a learning management system (LMS), you can solicit employee feedback about what worked and what didn’t, which can help you decide if you need a new software solution.
Binary questions
Is this the first time you’ve used software for employee training? [yes/no, thumbs up/down]
Did you encounter any problems when completing the software-based training? [yes/no, thumbs up/down]
Did all the written and visual training materials display correctly within the training software? [yes/no, thumbs up/down]
Would you consider additional training using training software? [yes/no, thumbs up/down]
Open-ended questions
Do you prefer training via software or via instructor? [anonymous employee comments]
What was the most confusing part of using the training software? [anonymous employee comments]
Did the training software enhance or detract from the overall training experience? [anonymous employee comments]
What was the best part of using the training software? [anonymous employee comments]
Likert scale questions
The training software was easy to use: [emoji reactions or star rating]
The instructor did a good job explaining how to use the training software: [emoji reactions or star rating]
The training software made it easier to complete the training material: [emoji reactions or star rating]
I feel prepared for my job responsibilities after being trained using the training software: [emoji reactions or star rating]
Top Software Solutions for Post-Training Employee Surveys in 2023
Employee surveys should be a regular part of your internal communications strategy. Beyond post-training surveys, you can collect employee feedback about almost any business-related topic you need input about.
We’ve put together a list of various internal communications tools you can use to conduct employee surveys and collect feedback.
FAQs
What questions should I ask an employee after training?
After your employees have completed their training, it’s useful to ask them about what they think about the training process. With the training process fresh in their minds, your employees may have unique insight into what was effective during their training and what wasn’t.
How do you collect feedback after training?
Use a post-training employee survey to gather opinions and ideas about your training process. These surveys should be conducted soon after your employees complete their training.
Why are post training surveys important?
Employee training is crucial to both your business and employees’ success; a post-training survey can help you refine your training processes to be more effective and engaging. Additionally, you can learn whether your employees want to undertake additional training, attain certifications, or attend employee communications conferences.
How do I create a post training survey?
Choose your post-training survey questions based on the content you include in your training. Ask questions about particular aspects of your training that you think could be improved, and base future questions on the feedback you receive.
Make Post-Training Surveys A Regular Practice
Conducting employee surveys has a two-way benefit for your business. By collecting feedback, you gain important insights into your business processes and ideas to improve employee experience. And by listening to your employees, you help them feel connected to their workplace by giving them the chance to shape policy and affect change.
If you conduct regular surveys at your business, use an internal survey tool like ContactMonkey to easily create, conduct, and track employee surveys. ContactMonkey works right out of your Outlook or Gmail inbox, so you can easily add surveys to your employee emails and get valuable feedback quickly.
To learn how to create employee surveys using ContactMonkey, book a free demo to try the survey tool for yourself:
